You need an online solution for your company to remain competitive in the market. Technology has brought a lot of innovation in recent years. Taxis are not an exception. There is a growing competition from less expensive transport providers like Uber-like services or car rental companies who can offer similar services with lower prices while offering better customer care than most traditional taxi businesses do being able and quick to adapt enough can help you set your taxi apart from other taxi companies considering launching their own version too.
There are many different kinds of taxi apps on the market. The only one developed for established businesses in need is called the One Type. It allows users to book their rides swiftly and assists drivers in finding possible cheaper fares more quickly than before.
The team behind the development understood the various requirements of passengers and drivers that led to two separate apps. This allows for more customizable features that give you the possibility to receive precisely what you want with no interruptions.
Essential Features for Driver Apps
The taxi industry is faced with increasing competition. One key aspect of maintaining loyalty to customers is to make sure that drivers have access to their app. Driver-friendly features enable customers to concentrate more on their job and make it simpler for them to do their job. This leads to better service delivery.
Vehicle Tracking System (GPS).
Drivers will always choose apps that ease their work and allow them to follow the most effective practices. GPS tracking systems can locate the exact location of the passenger. But, once they share their permission it is much easier for drivers who need to find them at any moment.
Drivers are now able to use their smartphones to let people know that they’re available for any new requests , or to pick up details. This means that they will be alerted immediately when there is a request and will have the option to locate a new fare with all relevant information such as location.
Drivers will now be able evaluate their overall performance versus others and collect valuable statistics about their trips. Prior to deciding whether or not to improvetheir performance, they will be able to view feedback from riders who have been on similar trips.
SMS Alerts and Emails
Cabs will be notified of important messages from their customers via SMS or email alerts. They are also able to respond to these inquiries with an option to accept or decline by using a user-friendly interface which is advantageous for both the parties who are involved in the transaction.
It is easy to locate your location using maps. Maps will indicate where the drop-off and pickup locations are, making it much easier for all those to be involved.
Accept/Decline Cab Requests
When a customer requests transport they’ll be able to tell when it’s accepted or rejected in a matter of seconds. If the driver is unable to respond within 15-30 second after receiving the message via the app, it indicates that there aren’t any cars in the area to be able to transport them.
For more information, click driver app